At Orelia & Co, we are committed to delivering your orders safely and efficiently. Please read our shipping and delivery policy to understand our process.
1. Shipping Locations
- We currently ship across [Insert Countries or Regions].
- International shipping is available for select countries. Please check at checkout for availability.
2. Processing Time
- Orders are typically processed within [X] business days after payment confirmation.
- Custom or made-to-order items may take longer; estimated processing times will be mentioned on the product page.
3. Shipping Time & Delivery Estimates
- Domestic Orders: Estimated delivery time is [X-Y] business days.
- International Orders: Estimated delivery time is [X-Y] business days, depending on the destination and customs processing.
- Delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or courier service issues.
4. Shipping Charges
- Shipping costs are calculated at checkout based on the delivery location and order weight.
- Free shipping may be available for orders above [Insert Amount].
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order on our website or through the courier’s tracking system.
6. Customs, Duties & Taxes (For International Orders)
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
- Orelia & Co is not responsible for delays due to customs clearance.
7. Incorrect Address or Non-Delivery
- Please ensure your shipping address is correct before placing an order.
- If an order is returned due to an incorrect address, additional shipping charges may apply for re-delivery.
- If your package is lost in transit, contact us, and we will assist you in resolving the issue.
8. Contact Us
For any shipping-related inquiries, feel free to reach out to us at:
📧 Email: [Insert Contact Email]
📍 Address: [Insert Business Address]
We appreciate your trust in Orelia & Co and strive to provide a seamless shopping experience!
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